Recent General Posts

Have questions? Call us 24/7

3/9/2018 (Permalink)

General Have questions? Call us 24/7 Water or Fire damage could occur anytime without warning! Call SERVPRO of Carteret & East Onslow Counties.

Residential Services

Whether your Carteret or East Onslow County home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services. 

  • Water Damage Restoration
  • Fire Damage Restoration 
  • Mold Remediation 
  • Storm Damage Restoration 
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your Carteret or East Onslow County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and the expertise to respond promptly with highly trained technicians to get to your property back to business. 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration  

For Immediate Service in Carteret & East Onslow Counties, Call SERVPRO

8/29/2016 (Permalink)

General For Immediate Service in Carteret & East Onslow Counties, Call SERVPRO Carteret & East Onslow County Residents: We provide immediate service day or night!

SERVPRO of Carteret & East Onslow Counties provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Carteret & East Onslow. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 –910-326-1344

Residential Services

Whether your Carteret & East Onslow County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Carteret & East Onslow County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Our Highly Trained Restoration Specialists can restore your Carteret and East Onslow County Home

8/29/2016 (Permalink)

SERVPRO of Carteret & East Onslow Counties is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Carteret & East Onslow Counties

SERVPRO of Carteret & East Onslow Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Prevent Sooting From Gas Logs

8/10/2015 (Permalink)

General Prevent Sooting From Gas Logs Sooting on hearth caused by incomplete combustion.. In this case misplaced logs.

The change of season is coming and that means getting our fireplaces in shape. For some of us that means cleaning the lint and dust off our gas logs that have collected over the past months. This is a great idea as they may become much more dirty than we would expect. Not only can airborne debris from our animals, an open door or window or natural dust in the air land on our logs and build up but when the logs are burning it creates a natural draft because of the demand for oxygen and creates a magnet for these debris. They slowly clog the fresh air intake port making the flame week and yellow instead of blue eventually leading to the pilot not staying lit.

Knowing this, it is imperative to keep our units clean. A simple vacuuming will help alleviate this. The thing to remember is that with all gas log fireplaces the logs are designed to only go in one way. If you pull the logs out to clean you must replace in the same pattern. There is no one way in stacking these gas fireplace logs over a fireplace burner. The placement of the logs depends on the manufacturer who makes the burner and the model. As a general rule, you must follow the instructions provided in the manufacturer's manual. Usually, the manual provides a numbered illustration on how to stack the gas logs. There are some models that have holes on the logs, which matches on specific pins located on the burner.

When these logs are set properly the flames will just dance around the gas logs, yet never touch the logs themselves. Sooting happens when there is an incomplete combustion of the gas. If the log set placement is improper, the flame could touch the logs, cooling the flame in the process, which results in an incomplete combustion of the fuel. Soot is light and becomes airborne easily being disbursed through the dwelling landing on even the farthest corners. This potentially leads to major claims as the cleaning can become quite expensive. There is no thorough cleaning of soot, it is simply prepping for paint and that ends up being thousands of dollars in claims.

If you suspect soot or have any questions please don’t hesitate to call. 910-250-0222. Our professionals can assist you in any of your sooting needs and get you back to “Like it never even happened."