What our Customers say...

Testimonials

"Brent is great to work with."

"We started using SERVPRO's Professional COVID Cleaning Service at our ice cream shop once COVID hit. They are very professional and do an amazing job of sanitizing the entire store."

"Thank you very much, was really pleased with the work your crew did."

"Please thank your team for the hard work they complete on our home. Thanks, James"

"Company was called on for a difficult situation that involved a tenant being suspicious of mold, etc. We called on SERVPRO to give us a professional opinion which they did in a very precise way and at a reasonable cost. Again, our experience with this company was very satisfactory. Home Finders, Robinson and Associates, Morehead City, N.C."

"Came out promptly after our call. Very polite and professional. Completed work satisfactorily."

"This was an emergency call on the weekend. Staff met us at the home and provided prompt and courteous customer service. They explain what they needed to do to resolve the issue after a minor water leak to prevent mold and mildew damage. We are very happy with the level of service we received and would not hesitate to hire them again."

"Great staff great People . Highly recommend them."

"Great job and always on time.
Friendly and very courteous"

SERVPRO is one of three mitigators I use on a regular basis in my role as the claims manager. SERVPRO has adhered to my three demands for the twenty years I have been using them for claims. Number one, I have to trust them because I am sending them into houses in most cases are owned by absentee owners. I have never had a complaint of missing items. Number two, if they cannot get to the damage quickly they must tell me. They have always been honest with me in this case. Number three, I don't need to hear the good news but I insist on hearing the bad news about a claim. SERVPRO has earned my trust!

The service we received was beyond excellent. I cannot put into words how appreciative our company is for the work SERVPRO completed after we experienced a fire and water damage. Within just a couple of hours of our business being cleared for entry, SERVPRO showed up and worked tirelessly to assist us with our goal of reopening only 48 hours later from the event. The owner personally came to our site and walked through the building to ensure our every need was met. On top of that he purchased dinner for his workers and offered for me to come and join them. I am forever grateful for their assistance during what was an extremely stressful and emotional event. THANK YOU TO YOU AND YOUR TEAM!
HR Director, WCY

"SERVPRO did a fantastic job with mold removal and cleaning. They were prompt, professional and very HONEST. Efficiently completed the job and would return at any time if requested." 

"So far the service has been prompt and reliable. They showed up on the same day we called for the restoration estimate, and met with the insurance adjuster later in the week." 

"We started using SERVPRO's Professional COVID Cleaning Service at our ice-cream shop once COVID hit. They are very professional and do an amazing job of sanitizing the entire store." 

Thank you for the work you do!! You're greatly appreciated.

We started using SERVPRO's Professional COVID Cleaning Service at our ice shop once COVID hit. They are very professional and do an amazing job of sanitizing the entire store.

After recently learning about SERVPRO's upholstery restoration process on social media I immediately booked an appointment to get the car seats in my wife's car restored. We have a toddler and these seats have seen better days. From juice boxes to milk shakes in the last four years these seats have seen it all. SERVPRO as a whole was a great company to work with. The office staff was very accommodating and the magic the crew worked on these seats was well worth every penny. It really brought the car back to life, looked so clean and smelled so fresh. Alexis informed us of all the other services SERVPRO has to offer and I can't wait to book a duct cleaning for our home. Highly recommend this business!

Excellent job with reasonable pricing. Professionally done.

The service we received was beyond excellent. I cannot put into words how appreciative our company is for the work SERVPRO completed after we experienced a fire and water damage. Within just a couple of hours of our business being cleared for entry, SERVPRO showed up and worked tirelessly to assist us with our goal of reopening only 48 hours later from the event. The owner personally came to our site and walked through the building to ensure our every need was met. On top of that he purchased dinner for his workers and offered for me to come and join them. I am forever grateful for their assistance during what was an extremely stressful and emotional event. THANK YOU TO YOU AND YOUR TEAM! HR Director, WCY

We would like to express our sincere appreciation for the valuable service you are providing to us during the corona virus/Covid-19 pandemic. Through your generous gifts of materials and expertise, we are confidently able to assure our members and visitors that our church building is as healthy and safe as possible. Through your efforts, and those of Tony Martin, we continue to be a beacon of hope through Jesus Christ to our community during this time. 

New ownership has made some much needed and refreshing changes. The focus is on meeting all customer needs while performing quality work!!

Outstanding to work with and very thorough. They did a great job of removing smoke smell from our home and communicated well through the process.

Outstanding on every level! Under new ownership so ignore any previous negative reviews. Met all of my expectations from repairs to working with my insurance. Do not even think of calling anyone else for restoration services.

The entire team was great from start to finish. They were at my house within two hours of the incident. Paul made sure I knew what was going on every step of the way and I felt confident that my house was being taken care of! I would definitely recommend SERVPRO!

I have been extremely satisfied with the help I received from SERVPRO after hurricane Florence. They responded quickly to my call for help with the mitigation and demolition of affected areas. When it came time for restoring the damaged areas they provided excellent contractors (when experienced contractors were in short supply in Carteret county)!
They responded promptly to all requests for follow-up work. At a time when everyone was so overwhelmed by the scope of the hurricane devastation, it was a great relief to have experienced professionals to work with.

SERVPRO is one of three mitigators I use on a regular basis in my role as the claims manager. SERVPRO has adhered to my three demands for the twenty years I have been using them for claims. Number one, I have to trust them because I am sending them into houses in most cases are owned by absentee owners. I have never had a complaint of missing items. Number two, if they cannot get to the damage quickly they must tell me. They have always been honest with me in this case. Number three, I don't need to hear the good news but I insist on hearing the bad news about a claim. SERVPRO has earned my trust!

Amazing job, everyone was super helpful and got the job done accordingly. Was very impressed with every aspect of SERVPRO helping me through my water damage. 

Quick to handle mold situation. Great service!

Everything SERVPRO did for me as the prime contractor was done very well. I could not be more pleased with their communication. They handled mortgage bank adjusters and the insurance company adjusters with a firm hand. If the job is to be done well, you have to be patient. I would recommend SERVPRO every time.

The team was very professional and took time to talk with us. Very impressed with entire service.

Fast, and furious when it comes to restoring your home.

Thank you for making our home safe! We have much to be thankful for this Thanksgiving. 

Thank you so much for the service rendered during and after our recent flooding. Thanks for getting us back to normal. Your staff of workers are great.

I really appreciate your help with our "disaster"!!

Great service! Prompt and efficient.

Staff was prompt, courteous throughout the entire process from the first call to follow-up. Store now looks amazing, thank you!

Congratulations on the professionalism of your team. Believe it or not I can be a tough grade but the customer service provided by your restoration team was superior to anything I have encountered in the service industry!

Congratulations to all the staff! Lynette Garner who is not a Chalk and Gibbs insured had a claim and was very pleased with SERVPRO.

I just wanted to say thank you for all of your work on our home. Taking care of a multitude of problems with our home long distance could have been very difficult for me, but your team was wonderful to work with. Mitch was very personable, helpful and knowledgeable. He went above and beyond to make the process easy for me and to meet and communicate with my other contractors regarding necessary repairs. Jennifer was extremely helpful on the office side with scheduling and billing.

Many thanks to Mitch, Jennifer, Jimmie and the many SERVPRO staff who helped us through our water leak "experience". We appreciate your promptness and professionalism. Thanks to you our family is enjoying our 4th of July vacation in our Atlantic Beach home. I would recommend you without reservation to other home owners. You all did an exemplary job and we are very grateful.

I am very pleased. Outstanding service. They kept me informed and calm! I could not have expected better service. I would recommend to anyone.