What our Customers say...
The entire team was great from start to finish. They were at my house within two hours of the incident. Paul made sure I knew what was going on every step of the way and I felt confident that my house was being taken care of! I would definitely recommend SERVPRO!
I have been extremely satisfied with the help I received from SERVPRO after hurricane Florence. They responded quickly to my call for help with the mitigation and demolition of affected areas. When it came time for restoring the damaged areas they provided excellent contractors (when experienced contractors were in short supply in Carteret county)!
They responded promptly to all requests for follow-up work. At a time when everyone was so overwhelmed by the scope of the hurricane devastation, it was a great relief to have experienced professionals to work with.
SERVPRO is one of three mitigators I use on a regular basis in my role as the claims manager. SERVPRO has adhered to my three demands for the twenty years I have been using them for claims. Number one, I have to trust them because I am sending them into houses in most cases are owned by absentee owners. I have never had a complaint of missing items. Number two, if they cannot get to the damage quickly they must tell me. They have always been honest with me in this case. Number three, I don't need to hear the good news but I insist on hearing the bad news about a claim. SERVPRO has earned my trust!
Amazing job, everyone was super helpful and got the job done accordingly. Was very impressed with every aspect of SERVPRO helping me through my water damage.
Quick to handle mold situation. Great service!
Everything SERVPRO did for me as the prime contractor was done very well. I could not be more pleased with their communication. They handled mortgage bank adjusters and the insurance company adjusters with a firm hand. If the job is to be done well, you have to be patient. I would recommend SERVPRO every time.
The team was very professional and took time to talk with us. Very impressed with entire service.
Fast, and furious when it comes to restoring your home.
Thank you for making our home safe! We have much to be thankful for this Thanksgiving.
Thank you so much for the service rendered during and after our recent flooding. Thanks for getting us back to normal. Your staff of workers are great.
I really appreciate your help with our "disaster"!!
Great service! Prompt and efficient.
Staff was prompt, courteous throughout the entire process from the first call to follow-up. Store now looks amazing, thank you!
Congratulations on the professionalism of your team. Believe it or not I can be a tough grade but the customer service provided by your restoration team was superior to anything I have encountered in the service industry!
Congratulations to all the staff! Lynette Garner who is not a Chalk and Gibbs insured had a claim and was very pleased with SERVPRO.
I just wanted to say thank you for all of your work on our home. Taking care of a multitude of problems with our home long distance could have been very difficult for me, but your team was wonderful to work with. Mitch was very personable, helpful and knowledgeable. He went above and beyond to make the process easy for me and to meet and communicate with my other contractors regarding necessary repairs. Jennifer was extremely helpful on the office side with scheduling and billing.
Many thanks to Mitch, Jennifer, Jimmie and the many SERVPRO staff who helped us through our water leak "experience". We appreciate your promptness and professionalism. Thanks to you our family is enjoying our 4th of July vacation in our Atlantic Beach home. I would recommend you without reservation to other home owners. You all did an exemplary job and we are very grateful.
I am very pleased. Outstanding service. They kept me informed and calm! I could not have expected better service. I would recommend to anyone.