Another water damage in Richlands, NC.

6/26/2014 (Permalink)

Water dripping from the ductwork where it had collected after flowing into the second story floor vents.

It all started with a hot water heater letting go while no one was home and flooding the house.  Unfortunately, that is something that SERVPRO encounters on a regular basis.  Hot water can be more damaging than cold water particularly when it comes to carpet.  The heated water starts to break down the adhesives that hold the carpet and backing together much faster.  That means the quicker SERVPRO is called to the water damage, the more opportunity we have to not only save the carpet but everything else.  The longer the water sits, the more damage it does and the more it permeates the structure.  In this case, the water damage was not discovered until our customer got home from work, they did the right thing and called us immediately.