Water Damage Repair and Restoration

Plumbing issues, washing machine leaks, bursting water pipes, an aging water heater, or inclement weather- These are just a few of the common reasons for water damage in your home or work place. SERVPRO of Carteret and Onslow Counties has a team of trained professionals ready to help mitigate when water damage happens in your home. It is important to get the damage under control immediately. Within minutes the water quickly spreads throughout your property, saturating everything in its path. Water is absorbed into walls, floors, upholstery, and belongings. Furniture finishes may bleed, causing permanent staining on carpets. Photographs, books, and other paper goods start to swell and warp. Within 24 hours drywall begins to swell and break down, metal surfaces begin to tarnish, furniture begins to swell and crack, dyes and inks from cloth and paper goods spread and stain, and a musty odor appears. Two days to a week after the water damage, mold and mildew may grow and spread. When water sits for more than a week, restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive. Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants. Let us help mitigate water damage in your home or work place and help make it "Like it never even happened."

Have Water or Flood Damage?
Call Us Today – (910) 326-1344

Locally Owned Company with National Resources

SERVPRO of Carteret & East Onslow Counties is locally owned and operated—so we are part of this community too. We are also part of a national network of over 1,700 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

We are proud to serve our local communities:

Why Choose SERVPRO of Carteret & East Onslow Counties?

fast response to water damage

We’re Faster to Any Size Disaster

Immediate action is crucial when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any size water emergency, so Jacksonville residents can expect an immediate response, day or night.

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highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

We specialize in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end.

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fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

Properly restoring your home after a water damage event requires specialized equipment and products. This advanced equipment help us to remove the water, even hidden moisture, quickly and efficiently. We then dry the structure with powerful dehumidifiers. Finally, our technicians will clean the affected area with professional grade cleaning and sanitizing agents for your comfort and safety.

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Our Water Damage Restoration Process

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration