Your LOCAL connection to restoration.
Here at SERVPRO of Carteret and East Onslow Counties we are committed and dedicated to all of our customers. We are a 24/7, 365 days a year company, day or night we are here for you! Our team is made up of the following: estimator, production manager, crew chiefs, technicians, reconstruction manager, operations manager and office manager, with a fully loaded staff you can ensure that you will be in the best hands.
We are set apart from the rest, meaning we are your local restoration company we are "Faster to any size Disaster" because we live right here in the communities that we serve. We have built relationships with all of the local real estate and insurance companies so that we can fully serve every individual need.
To ensure we do every job the best way possible,. SERVPRO of Carteret and East Onslow Counties is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.
IICRC Certified Firms must
• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.