Recent Storm Damage Posts

Your 24 hour Connection to Local Storm Restoration

10/25/2021 (Permalink)

Local Restoration Professionals SERVPRO your Local Restoration Professionals

SERVPRO of Carteret adn East Onslow Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 910-326-1344

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Carteret and East Onslow Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Carteret and East Onslow Counties

SERVPRO of Carteret and East Onslow Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Jacksonville, NC Residents: We Specialize in Flooded Basement Cleanup and Restoration!

9/8/2021 (Permalink)

Flooded Basement This Jacksonville home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 910-326-1344

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Carteret and East Onslow Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 910-326-1344

When Storms or Floods hit Emerald Isle, SERVPRO is ready!

9/8/2021 (Permalink)

Storm Damage When Storms or Floods hit Emerald Isle, SERVPRO is ready!

SERVPRO of Carteret and East Onslow Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Emerald Isle we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 910-326-1344

Have Questions about Basement Flooding?

9/3/2021 (Permalink)

Storm water damage to basement Water damage in the basement from a storm.

Call today, 910-326-1344

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home's structure. Always remember, the longer you wait, the worse the problem will become.

The bottom line about basement flooding is that it can jeopardize your health, your safety, and your home's integrity. It is well for giving SERVPRO of Carteret & East Onslow Counties a call. Our trained professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals. 

We are flooded basement professionals!

  • We are Available 24 hours/7 days a Week For You.
  • We are a Preferred Vendor to Many National Insurance Companies.
  • We Bill the Insurance Company Directly.
  • Our Technicians are Highly-Trained in Water Restoration Techniques. 
  • We use IICRC Restoration Standards. 
  • Advanced Inspection and Extraction Equipment.

When Storms or Floods hits, SERVPRO of Carteret & East Onslow Counties is ready!

9/1/2021 (Permalink)

Servpro hurricane SERVPRO hurricane preparedness

SERVPRO of Carteret & East Onslow Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Carteret & East Onslow Counties, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 910-326-1344

Storm Damage in Emerald Isle

6/22/2021 (Permalink)

Damaged hallway Storm Damage in the Master Bathroom

This family’s Emerald Isle home suffered serious damage after a recent hurricane. Thankfully they called SERVPRO of Carteret & East Onslow and we were able to help them and several other Emerald Isle families clean up debris and restore the property to preloss conditions. The homeowners were grateful that our 24/7 services were available to them in their time of need. 

If your home has been damaged by severe floods or storms, call us right away at 910-326-1344. Disaster can strike when we least expect it, but SERVPRO of Carteret & East Onslow will be there to help you weather the storm.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Carteret County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 910-326-1344

Saltwater and Your Home by the Beach

10/7/2020 (Permalink)

Hurricane Florence Flooding Downtown Swansboro takes on a large surge of water from Hurricane Florence. Many establishments suffered damages.

Carteret County is vulnerable to both sound-side and ocean-side flooding. Many homes are located within minutes of the Atlantic beaches and are often in the path of severe weather, which includes hurricanes and tropical depressions. Areas adjacent to the Bogue Sound (including Morehead City) may experience minor flooding in low lying areas during high tide events coupled with strong onshore winds. Hurricanes that approach from the south or southeast and make landfall between Wilmington and Cape Hatteras bring the greatest danger of flooding.

Saltwater can be extremely corrosive to what it comes in contact with such as cement and bricks. Many structures are composed of wood or wood byproducts. Lignin is a glue-like substance that helps hold the wood structures together. When lignin meets saltwater, the lignin is broken down at a rapid rate. The affected wood or wood byproducts are weakened and could potentially collapse. Electrical components have been exposed to salt, the metal can corrode, which leads to shorts and other problems as well.

Saltwater can cause mold because the salt tends to retain water at a higher rate than non-saltwater. The affected areas need to be flushed with clean water to remove the salt, then pumped away and dried completely. Inspection is necessary to ensure there is no damage before repairs or restoration take place.

It is pertinent that one uses a professional mitigation and remediation company, like SERVPRO, when experiencing saltwater floods to your home or business and belongings. If your home is a victim of water damage, it doesn’t matter how handy you are—you need to call in a trained and skilled professional to mitigate. SERVPRO technicians are equipped to handle the challenge and be there immediately to restore your home.

Carteret County 24 Hour Emergency Water Damage Service

9/9/2020 (Permalink)

Water Damage on wood Floors SERVPRO of Carteret and East Onslow Counties provides 24 hour fire and water damage restoration service in Carteret County

SERVPRO of Carteret adn East Onslow Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 910-326-1344

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Carteret and East Onslow Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Carteret and East Onslow Counties

SERVPRO of Carteret and East Osnlow Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Morehead City Water Damage Event

9/9/2020 (Permalink)

Water Damage SERVPRO of Carteret and East Onslow Counties provides 24 hour fire and water damage restoration service in Morehead City, NC

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Carteret and East Onslow Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Cateret & East Onslow Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 910-326-1344

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Jacksonville, NC Residents: We Specialize in Flooded Basement Cleanup and Restoration!

9/9/2020 (Permalink)

Flooded Basement This Jacksonville home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 910-326-1344

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Carteret and East Onslow Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 910-326-1344

When Storms or Floods hit Emerald Isle, SERVPRO is ready!

9/9/2020 (Permalink)

Storm Damage When Storms or Floods hit Emerald Isle, SERVPRO is ready!

SERVPRO of Carteret and East Onslow Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Emerald Isle we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 910-326-1344

Don't Sweat the Storm

10/10/2019 (Permalink)

Here at SERVPRO of Carteret & East Onslow Counties, we are always "Ready for whatever happens" and we want to help you be ready too! You can't predict what Mother Nature will throw your way, but you can take certain steps to prepare for the unexpected.  Most of us who have lived in this area know our disaster checklist and we make sure to have our flashlights, batteries, water and gas on hand. But what about your business? Have you ever thought about preparing your business for the unknown? If you haven’t, SERVPRO of Carteret & East Onslow Counties is here to help. We offer a free, Emergency Ready Profile to help our commercial clients have a plan in place to deal with fire or water damage. With this amazing service you have everything you need at your fingertips in our Emergency Ready App, available on all iOS and Android systems. For more information, or to schedule a consultation with one of our sales team, call 910-326-1344.

When Storms or Floods hit Carteret and East Onslow Counties, SERVPRO is ready!

3/5/2019 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage

SERVPRO of Carteret and East Onslow Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Carteret and East Onslow Counties, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 910-326-1344

When Storms or Floods hits, SERVPRO of Carteret & East Onslow Counties is ready!

8/29/2016 (Permalink)

SERVPRO of Carteret & East Onslow Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Carteret & East Onslow Counties, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 910-326-1344

Havelock NC Fire Caused by Fireplace Puffback

8/12/2014 (Permalink)

This fireplace insert was the source of the puffback.

Puffbacks are usually caused by the delayed ignition of a buildup of combustible gases; it's really like a small explosion.  The resulting smoke and soot are blown out of every possible opening and can soil a single room or even a whole house.  Several rooms in this home in Havelock had to be cleaned as a result of the puffback.  In this case, every nail head on the sheetrock became visible, we call these nail pops.  Smoke has a magnetic quality and is attracted to the metal nails holding the sheetrock in place, it shows up as a series of dots along the joints.  SERVPRO cleaned the walls, ceilings and some of the customer's furniture.  All the walls and ceilings in those rooms had to be primed and painted.  Because we had done such a thorough job cleaning, there was no reason to deodorize.  With that in mind, GAS LOGS can cause the same issue over an extended period of time if they have not been serviced regularly or if they are misaligned.  If you use your gas logs a lot during the winter and haven't had then serviced in a couple of years, go ahead and have it done before heating season.