Jacksonville, NC Fire Damage Cleanup and Restoration
Damage caused by a fire is devastating for your family and your home. It’s a stressful and confusing time, so you’ll need a caring expert to guide you through this crisis. Our professionals will always treat you with respect and empathy, and we’ll always treat your home and belongings with great care.
SERVPRO of Carteret & East Onslow Counties has the water and fire damage training and expertise to help you through this tough time. Once the fire department leaves, your Jacksonville home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.
Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.
SERVPRO of Carteret & East Onslow Counties
- 24-Hour Emergency Service
- Faster to Any Size Disaster
- Locally Owned and Operated
- A Trusted Leader in the Restoration Industry
- Highly Trained Fire Restoration Technicians
Fire, Smoke, or Soot Damage? Call Today (910) 326-1344
24-Hour Emergency Fire Restoration Service
Fire emergencies can happen day or night, on weekend or holidays. That’s why we provide 24-hour emergency fire restoration services, 365 days a year. Jacksonville residents can expect an immediate response time, day or night.
Faster to Any Size Fire Emergency
When fire and water damage strikes, a fast response is critical. We’re dedicated to responding immediately day or night to your Jacksonville home or business. A faster response helps to prevent secondary damage and helps to reduce cost.
Locally Owned, with National Resources
SERVPRO of Carteret & East Onslow Counties is locally owned and operated so we are part of the Jacksonville community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 2060 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.
We are proud to serve our local communities:
- Jacksonville, NC
- Morehead City, NC
- Emerald Isle, NC
- Swansboro, NC
- Beaufort, NC
- Atlantic Beach, NC
- Newport, NC
- Peletier, NC
- South River, NC
- Straits, NC
Highly Trained Water and Fire Restoration Specialists
We specialize in fire and water restoration. We’ve received advance training in restoration techniques and we have the experience and specialized equipment to quickly restore your property. Learn about our fire damage training/certificates.
Our Fire Restoration Process
Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.
Step 1: Emergency Contact
The fire restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the type of fire damage you experienced, determining the equipment and resources needed.
Step 2: Inspection and Fire Damage Assessment
We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.
Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)
In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage.
Step 4: Water Removal and Drying (if water damage is present)
If needed, we can begin the water removal process with powerful pumps and extraction units. This removes most of the water. We complete the water removal and drying process with industrial-strength dehumidifiers and air movers.
Step 5: Removal of Smoke and Soot from All Surfaces
We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.
Step 6: Cleaning and Sanitizing
Any restorable items will be cleaned and sanitized. We’ll use a variety of specialized cleaning techniques to restore your belongings to pre-fire condition. Our professionals will also remove smoke and other odors using advanced air scrubbing equipment and fogging devices with deodorizers.
Step 7: Restoration
Restoration is the process or restoring your home or business to its pre-fire condition. Restoration may involve relatively minor repairs, such as replacing drywall and painting, or it could include significant reconstruction of entire rooms.
Trusted Fire Restoration Leaders
When fire and smoke damage your Jacksonville, NC property, you can trust SERVPRO of Carteret & East Onslow Counties to restore your home or business back to its original state. We understand that fire doesn’t just damage your home, but also causes emotional distress as well. Trained SERVPRO franchise professionals will talk to you through the entire restoration process, and work hard to get you back into your property soon.
Call (910) 326-1344 - We are ready to start restoring your home to pre-fire condition.