What our Customers say...

Water Damage Testimonials

If you have water damage and need expert help, Bobbie Gatewood is your life saver. Bobbie and Miles were onsite within 45 minutes. I highly recommend SERVPRO Carteret and Eastern Onslow to help you through a water damage crisis.

Soooo thankful for the team effort from SERVPRO in Swansboro!!!! After an active leak was found at our beach house over Spring Break- I was distraught thinking about the process that I was going to have to go through with insurance and repairs. Thankfully my realtor put me in touch with Dakota- and the rest was magic!!! Shelley, the mitigation team, and Tommy with the repair team- all went above and beyond to make this as painless as possible. I cannot praise them enough for their hard work and their kindness!! Everything was repaired properly and in a timely manner. I would highly suggest them in these types of situations- you will appreciate knowing someone is going to take care of you- and they are going to do the job right!!!

SERVPRO showed up in the most unfortunate circumstance involving severe water damage to our home. The team arrived on time and worked hard to preserve our home. SERVPRO staff were patient, professional and communicated well throughout our restoration process. I highly recommend them!

SERVPRO was a Lifesaving Company for me, no doubt. They quickly responded to a call in the wee hours on a Saturday morning when I stepped out of bed into several inches of water covering my whole first floor.
They were a true team, and quickly put my mind at ease that all was going to be fine, and they would help me every step of the way. They had dehumidifiers and drying blowers in no time.
Shelley Weatherington has especially been there for me, the estimator for the company. She is very knowledgeable and proactive. So glad she's in my court.
Timmy, Jonathan, Bobbie, Tommy, Greg, and ALL the crew were and are amazing. Thank you!

Excellent service, Phil and his team did a quick, professional, in detail remediation for us. Highly recommend SERVPRO

Our toilet leaked on the third floor of our home while we were on a 3 week vacation, SERVPRO came to the rescue, they were there in no time and dried up all three stories and were able to save most of the flooring and cabinets. They also have great customer service! Highly recommend!!

I would highly recommend SERVPRO. They responded quickly to my call and were able to help me right away with water damage. Jonathan, the lead technician, called me every morning when he was on his way, responded to every text or question I asked and worked long hard hours every day. Brent (owner),Jonathan and Greg (tech) made this difficult situation so much easier.

The entire team was great from start to finish. They were at my house within two hours of the incident. Paul made sure I knew what was going on every step of the way and I felt confident that my house was being taken care of! I would definitely recommend SERVPRO!

Amazing job, everyone was super helpful and got the job done accordingly. Was very impressed with every aspect of SERVPRO helping me through my water damage. 

Everything SERVPRO did for me as the prime contractor was done very well. I could not be more pleased with their communication. They handled mortgage bank adjusters and the insurance company adjusters with a firm hand. If the job is to be done well, you have to be patient. I would recommend SERVPRO every time.

The team was very professional and took time to talk with us. Very impressed with entire service.

Fast, and furious when it comes to restoring your home.

Thank you for making our home safe! We have much to be thankful for this Thanksgiving. 

Thank you so much for the service rendered during and after our recent flooding. Thanks for getting us back to normal. Your staff of workers are great.

Congratulations on the professionalism of your team. Believe it or not I can be a tough grade but the customer service provided by your restoration team was superior to anything I have encountered in the service industry!

Many thanks to Mitch, Jennifer, Jimmie and the many SERVPRO staff who helped us through our water leak "experience". We appreciate your promptness and professionalism. Thanks to you our family is enjoying our 4th of July vacation in our Atlantic Beach home. I would recommend you without reservation to other home owners. You all did an exemplary job and we are very grateful.

I am very pleased. Outstanding service. They kept me informed and calm! I could not have expected better service. I would recommend to anyone.